Support And Maintenance
- What are IT Support Services?
- Top Benefits of contracting Maintenance & Support
- Computer Maintenance Service
- Our support services
Annual Maintenance Contract
Keeping Your System Current Assistance When you Need ItWhat are IT Support Services?
IT Support Services cover a range of services providing assistance with computer hardware, software, network or other. IT support services attempt to help the user solve specific problems with a product or a service, whereas IT maintenance services help your company prevent problems with your hardware, software, network and security. Outsourced IT support can be flexible, which means that your company might never have to worry about supporting full time salaries or about finding the IT staff you need when you experience growth.Service Contract (AMC – Annual Maintenance Contract)
We can offer your company a support and service contract to keep your business’ equipment systems at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost
Top Benefits of contracting Maintenance & Support
- Better service levels at lower overall cost.
- Ability to reallocate budget to meet business requirements.
- Ability to provide or supplement in-house maintenance.
- Certified technicians skilled in cross-platform environments.
- It is hassle and difficult to find honest and reliable repair service.
- High costs of equipments and service labor.
- You can repair the product you purchase many times until it is no longer repairable, then it will be replaced with the same product of its like kind and quality.
- To avoid the hassle in dealing directly with manufacturers.
- Get special prices on the consumables.
Computer Maintenance Service
4EverITS utilizes the latest Internet technologies, together with a comprehensive supporting plan, to give our outsourcing clients the same, From now on.
The comprehensive service includes the following key features, and we’ll customize the service package to meet each customer’s unique business requirement
Our support service include,
- Unlimited internet support
- On-site service support
- System Maintenance and Network Administration
- Disaster Handling/Recover and Contingency Planning
- Strategic Sourcing of I.T. Equipment & Software
- Professional I.T. Consulting and Strategic Planning
The I.T. problems which every SME get often encountered
- PC Troubleshooting, including computer virus, spam mail, Email backup, hardware Failure
- Software & Hardware problem such as Seven, Vista, WinXP, ME, 98, Office08, 07, 03;Printer, Scanner, Rack mounted Server, UPS etc..
- Server Setup, Maintenance, management and backup tasks eg, win2003 server, Citrix Server , Exchange Server, ISA Server etc.